Effective Date: 1st October 2025
Welcome to Roman Adventures Limited T/A Little Astronauts! We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Who We Are
Roman Adventures Limited T/A Little Astronauts is a family entertainment centre based in Hull, East Yorkshire, United Kingdom. For the purposes of data protection laws, we are the “data controller” of your personal information.
2. Information We Collect
We may collect and process the following types of personal data about you:
- Personal Identification Information: Name, email address, phone number, postal address.
- Booking Information: Details provided during bookings such as names and ages of children, booking preferences, and payment information.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communication Data: Preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We collect data in the following ways:
- Direct Interactions: When you provide information through forms on our website, sign up for newsletters, or communicate with us via email or phone.
- Automated Technologies: As you interact with our website, we collect technical data about your equipment and browsing actions using cookies and other similar technologies.
- Third Parties: We may receive personal data about you from analytics providers such as Google Analytics.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and manage your bookings and payments.
- To provide you with customer support.
- To send promotional offers, updates, and newsletters if you have opted in to receive them.
- To improve our website, services, and customer experience through analytics.
- To comply with legal obligations, such as responding to government or regulatory authorities.
5. Sharing Your Data
We may share your data with the following third parties:
- Service Providers: Companies that provide services on our behalf, such as payment processing, IT services, and marketing support.
- Legal Obligations: Where we are legally required to do so, such as sharing information with law enforcement or other authorities.
- Business Transfers: In the event of a merger, sale, or transfer of assets, we may share your data as part of that transaction.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
6. Cookies
We use cookies and similar technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.
For more information, please see our Cookie Policy.
7. Data Security
We have implemented security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. While we strive to protect your data, we cannot guarantee its absolute security.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws regarding your personal data, including:
- The right to access your personal data.
- The right to correct or update inaccurate data.
- The right to request deletion of your data.
- The right to object to the processing of your data.
- The right to request restriction of processing.
- The right to data portability.
If you wish to exercise any of these rights, please contact us at [Insert Contact Email].
10. Children’s Privacy
We do not knowingly collect personal data from children under the age of 16 without parental consent. If you believe we have collected information from a child under 16 without consent, please contact us immediately.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email.
12. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
